Application Support/NOC Engineer

Full Time / Permanent
Toronto
Posted 6 months ago

Responsibilities: 

  • 24×7 proactive monitoring and support of the live and pre-production infrastructure
  • Investigate and react to any live issues that might arise
  • Prepare and take part in the periodic release of new software
  • Act as an escalation point for issues flagged by customer support
  • Partake in the design and implementation of new setups

Skills & Requirements: 

  • ITIL and JIRA experience
  • Linux knowledge
  • Basic SQL and NoSQL database concepts
  • Cloud-native and Hybrid cloud setups in terms of monitoring and troubleshooting
  • Previous experience in a Technical Support or similar role
  • Good communicator with a natural aptitude for dealing with people
  • Familiar with Linux-based systems and has basic Linux CLI and sysadmin skills
  • Ability to work harmoniously in a team environment
  • Attentive to detail
  • Works well under pressure, quick to learn and able to deal with a wide range of issues
  • Good analytical skills and able to collate and interpret data from various sources
  • Positive, confident, and able to work on own initiative
  • All-rounder with very good general IT Knowledge and Web-N-Tier technologies
  • Knowledge of TCP/IP and Virtualisation technologies
  • Monitoring and alerting
  • Database administration experience

 Desirable: 

  • Container orchestration systems (namely, Kubernetes clusters)
  • Knowledge about containerisation and virtualisation technologies

shift work to start; 2 days on / 2days off

Job Features

Job CategoryDevOps, NOC Engineer
WageCAD 70-80K + bonus
Anticipated Start DateASAP

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